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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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M Rassoli

February 6, 2026

5  out of  5
rating by M Rassoli
"Brenda Knotts is an outstanding insurance agent. She is always extremely helpful, knowledgeable, and responsive. Brenda takes the time to understand my needs and consistently finds the best coverage options possible. I truly appreciate her dedication and excellent customer service, and I highly recommend her to anyone looking for reliable insurance guidance."
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susan suglia

February 6, 2026

5  out of  5
rating by susan suglia
"Brenda has been our agent for as long as I can remember. She is quick to respond and always helpful to make our transactions easy. She is friendly, courteous and never makes me feel as if I’m being a burden. Thank you Brenda for the many years of wonderful service! Susan S"
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Kaelyn Press

February 3, 2026

5  out of  5
rating by Kaelyn Press
"StateFarm keeps me sane. Insurance companies can be difficult to trust, but Kayla and Christina make it easy."
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Katelynn Fuhr

February 2, 2026

5  out of  5
rating by Katelynn Fuhr
"Kayla Johnson- insurance agent is a very competent and educated employee. She was very knowledgeable and answered all my insurance questions."
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siva srirangam

January 30, 2026

5  out of  5
rating by siva srirangam
"Brenda is a great agent to work with. She has been very patient and helpful"
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Thomas Becker

January 19, 2026

5  out of  5
rating by Thomas Becker
"Though I've never had to file a claim for my auto or renter's insurance, Christina and her team have been nothing short of exemplary. They are responsive, friendly, available, and affordable. I'm grateful for them meeting my insurance needs!"
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lizzylady75

December 13, 2025

5  out of  5
rating by lizzylady75
"I highly recommend Christina and her amazing team. They go above and beyond the call of duty to help their clients. I have actually sent many people there, and every one of them has thanked me and been extremely happy with the service that they get. They truly care about each one of their clients, and that's what sets them apart."
We responded:
"We're so grateful for the referrals you have sent us, and we will always take great care of you all! Thanks for such a sweet review -Christina"
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Chris Baker

December 12, 2025

5  out of  5
rating by Chris Baker
"Have had excellent service here for years now. Always great customer service and years of experience. Would recommend 100 percent to anyone looking."
We responded:
"Chris, our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you - Christina "
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Bobbie Lewis

December 12, 2025

5  out of  5
rating by Bobbie Lewis
"I highly recommend Christina and her State Farm team. They are very professional and helpful. They cover ALL OF DELAWARE and some surrounding areas too. If you are looking for a Insurance office that will help you with ALL your insurance needs then give them a call."
We responded:
"Bobbie, Thank you so much for your strong recommendation! The entire team appreciates your kind words. We’re proud to serve all of Delaware and the surrounding areas, and we’re always here to help with all your insurance needs. We look forward to continuing to support you! - Christina"
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Kristine Fry

December 12, 2025

5  out of  5
rating by Kristine Fry
"Everyone at this is office is very prompt, helpful, and supportive in both helping our business grow as well as our family needs. I highly recommend Christina’s office!"
We responded:
"Kristine, thank you! I’m happy your insurance experience was so positive! - Christina
"
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Hello

December 11, 2025

5  out of  5
rating by Hello
"I have had many agents over the years, and this office is by far the best! I have had to file several claims and bought many cars. Brenda in the office is amazing...I never have to wait long for a reply of to have my issues taken care of. A++++"
We responded:
"I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Christina "
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Leticia Velazquez

December 2, 2025

5  out of  5
rating by Leticia Velazquez
"Super personable and quick!!! Helped me save quite a bit of money by switching!!!"
We responded:
"Leticia, thank you so much for sharing this! We appreciate the review. - Christina "
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Chau Lac

November 20, 2025

5  out of  5
rating by Chau Lac
"Very helpful and nice ! Brenda Knotts helped me to solve the problem successfully !"
We responded:
"Chau, thank you so much for your kind review! I appreciate it. My team and I will always be here for you! - Christina
"
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Seyar Baqi

November 14, 2025

5  out of  5
rating by Seyar Baqi
"Absolutely amazing service! Brenda went. Above and beyond to take care of a last minute request!"
We responded:
"Seyar, thank you so much for the positive review! Glad you had a positive insurance experience. - Christina "
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Ashton Coleman

November 6, 2025

5  out of  5
rating by Ashton Coleman
"I have to say, Brenda IS always super responsive and efficient. I have never waited longer than a few hours at most for a response. Christina's office is super helpful and professional. Highly recommend!"
We responded:
"Ashton, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Christina"
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A P

October 31, 2025

5  out of  5
rating by A P
"I can’t say enough great things about State Farm and especially Brenda! From the moment I reached out, she went above and beyond to make sure I understood all my options and got the best coverage possible. Brenda is incredibly knowledgeable, patient, and genuinely cares about her clients.

She took the time to answer every question, explain details clearly, and even followed up afterward just to make sure everything was perfect. It’s rare to find someone who combines professionalism with such kindness and personal attention but Brenda truly does!

Because of her, I feel confident and secure knowing my insurance is in good hands. Thank you, Brenda and State Farm, for your outstanding service! Highly recommend to anyone looking for reliable coverage and a team that truly puts their customers first."
We responded:
"A P, thank you for sharing this awesome feedback about Brendas service. The best compliment my team and I can get is being recommended to others! We appreciate you. - Christina"
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Harry Payne

October 30, 2025

5  out of  5
rating by Harry Payne
"State Farm offers friendly customer service and competitive prices.

A special thanks to Brenda Knotts, in the Middletown office, for her quick response to my calls with questions about securing additional discounts on my auto and homeowners policies!

Harry and Anna
Middletown, DE"
We responded:
"Harry, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Christina"
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Lakayemoin

October 21, 2025

5  out of  5
rating by Lakayemoin
"We have been State Farm customers for over 30 years and recently selected to work with Christina McKeon’s team after moving and purchasing a new home in Delaware two years ago.

Working with Christina and her team has been a pleasure. They are professional, customer focused, engaging, and highly competent. We’ve found both Christina and Brenda to be very efficient and effective in addressing our concerns when they arise."
We responded:
"I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Christinia "
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ShiAnn Steele

October 13, 2025

5  out of  5
rating by ShiAnn Steele
"Christina and her team provided education on life insurance policies, different car insurance policies, were kind, and offered great prices."
We responded:
"ShiAnn, thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Christina
"
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Tom Garrett

October 11, 2025

1  out of  5
rating by Tom Garrett
"My daughter called this office today to get her own policy. A guy answered, she did not get his name. She was trying to get on her own policy but when she spoke to a rep here he told here he could not help her. When he asked her age and she replied 22 yrs old, he laughed sa said that she should stay on her parents plan. It is hard enough for young adults to try and venture out on their own these days without people like this holding back. She went to another place and got a policy she was looking for and got better respect there."
We responded:
"Tom, we’re sorry for any misunderstanding regarding your daughter’s experience. Our office wasn’t able to assist because her current policy is with another State Farm agent, and certain changes must be handled by that agent directly. At no point did our team intend to be dismissive — we always aim to treat every person with respect. We appreciate the feedback and wish her the very best with her new policy. - Christina"
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Brian Griffin

September 15, 2025

5  out of  5
rating by Brian Griffin
"I enjoy doing business with this insurance agency. The staff members are always professional and provide outstanding service!"
We responded:
"Brian, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Christina"
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Ebonie Taylor

September 12, 2025

5  out of  5
rating by Ebonie Taylor
"It was recommended that I reach out to Christina McKeown Sate Farm Office for an insurance quote and I am soo glad I did. Christina and Brenda handle my insurance needs professionally and right away. Reach out to them for a great insurance experience. It is always a pleasure working with them."
We responded:
"Ebonie, Thanks for the great rating! - Christina"
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Jena Murray

August 19, 2025

5  out of  5
rating by Jena Murray
"Great office! Friendly, excellent service. They are always available and happy to help answer questions and ensure you have all your insurance needs. Highly recommend."
We responded:
"Thank you Jena! We are so lucky to have great customers like you, we really appreciate your sweet review! "
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Virginia Carpenter

August 12, 2025

5  out of  5
rating by Virginia Carpenter
"Several times i have reached out to Christina McKeown's office by phone and a representative has been on the phone eager to assist and when I emailed, again i received immediate response
Brenda is always pleasant. I feel like I am an actual person and not just an account number.
I highly recommend this office for many insurance needs. Their coverage plans are customized to your needs"
We responded:
"Virginia, my team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Christina "
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Kaego Enwerem

August 5, 2025

5  out of  5
rating by Kaego Enwerem
"The team at Christina McKeown State Farm Agency has been amazing over the years. I've been a customer for over 20 years. They've guided me through different stages of life with professionalism, knowledge, compassion and empathy and above all, grace. They are far from "secret agents". They respond to emails and calls immediately. Brenda Knotts has personally held my hand through all my questions and concerns and she's intentional in seeing that my coverage matches my needs. I can't thank them enough for their service over the years."
We responded:
"Kaego, Thank you so much for taking the time to share your experience with our agency. It means the world to us to have been there for you through so many of the big moments in your life. I'm especially happy to hear what a big part Brenda has played. Thank you so much for trusting us over all these years and we look forward to having you as a part of our State Farm family for many more years to come! - Christina"